To contact a Sony Group company nearest you, select a category below and then choose your country/area. Ordinateurs et Périphériques Téléviseurs Appareils Photo Numériques et Caméscopes Lecteurs de musique numérique Autres Produits Programme de service étendu Sony Care État de Réparation des Produits Grand Public Widescreen medical grade display with HDR Gamma support. No picture or TV displays a NO SIGNAL message. Repair information and service assistance. All Downloads Manuals Questions & Answers. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. A newer version of your browser may be available, Check out the official Sony Electronics Support channel. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Projection Without Compromise. REGISTER A NEW PRODUCT. Important Notification About Battery Pack VGP-BPS26 in VAIO Personal Computers. Keep track of all your products in one location. An error message appears when the Electronic Program Guide (EPG) of the Android TV is launched. May 15, 2009. Sponsor: Sony Electronics Inc.,16535 Via Esprillo, San Diego, CA 92127 Register for your chance to win a $1,000 Visa® Prepaid Card . Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. The entire picture has a red, green, or blue tint. Include a complete depot request form and contact info with your unit. WARNING: eCigs, Vape Pens, and Lithium-Ion Batteries ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO NOT SELL MY PERSONAL INFORMATION. Notice for Sony BRAVIA LCD HDTV. Your registered products in one place . Contact Support. Support … How long should the batteries last in a remote control? Toronto repair form ›, Sony Regional Service Centre, Quebec Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. For the complete terms and conditions for professional product support programs, please click on the appropriate link below: Read our Technical Bulletin and Service Manual subscription order form. Sony Support Televisions & Projectors. WARNING: eCigs, Vape Pens, and Lithium-Ion Batteries. What is DTS X or Dolby Atmos Audio Format? 2886 Boulevard Daniel-Johnson End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Hulu Service to end on Blu-ray Disc Players beginning August 2019 Parts & Accessories. For repair services offered for HVO medical recorders, please read our Business Associate Agreement (BAA). Voice: 1-888-831-7669 If your unit’s warranty has expired, repairs are subject to a diagnostics fee. Television & Home Theatre. Televisions & Home Theatre. Register a Product. Sony Music Classic artists to today’s stars, local and global. To contact a Sony Group company nearest you, select a category below and then choose your country/area. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. LCD TVs (Android) LCD TVs (Android) Search. Medical Product Support Warranty and support options for medical products and healthcare solutions. For all technical support and PlayStation product support please contact us at: Sony Computer Entertainment America PO Box 5888 San Mateo, CA 94402-0888 Monday-Saturday 6:00 a.m. - 8:00 p.m. PST Sunday 7:00 a.m. 6:30 p.m 1-800-345-7669 (1-800-345-SONY) SupportNET® Programs and SystemWatch® Remote Support enhance warranty services. Sony Pictures The hub for your favourite movies and TV shows. Sony Training Institute -Offering Production, Post-Production and Maintenance Courses with an emphasis on real-life knowledge for industry professionals. Sony Pictures The hub for your favourite movies and TV shows. Sony phone support is currently limited. Please login to the reference library site to access technical bulletins. How to extend the distance that the remote control will work. No sound or audio from the source device when connected to the TV with an HDMI cable, My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port, How to Use the Audio Return Channel (ARC) feature and troubleshoot problems. For all technical support and PlayStation product support please contact us at: Sony Computer Entertainment America PO Box 5888 San Mateo, CA 94402-0888 Monday-Saturday 6:00 a.m. - 8:00 p.m. PST Sunday 7:00 a.m. 6:30 p.m 1-800-345-7669 (1-800-345-SONY) I Can't Find the Web Browser App on My Android TV, General troubleshooting for app related issues, Update pre-installed apps on your Android TV. Easier access to support content . The best of what Sony has to offer on iOS or Android. The next time you visit us we will take you to the site in the language you select today. Sony Music Classic artists to today’s stars, local and global. What is the difference between 1080p and 4K resolution? Inscrivez-vous; Réparation et garantie; Trouver un magasin. Sony Pictures The hub for your favourite movies and TV shows. Voir Nos Sites. Where is the model name located on my product. Where is the model name located on my product. You will also be required to sign and submit this authorization form when sending in HVO units in for repair. Support / Contact Us Your inquiry and feedback is always appreciated. Existing users will be prompted to log in to complete a repair; new users may set up a free account. Check out the official Sony Electronics Support channel. ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO … Trouver un magasin Recherche. Locate and order replacement parts for all your professional products. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Inscrivez-vous; Réparation et garantie; Trouver un magasin. Consumer Products. Computers & Peripherals. See everything new from the world of Sony USA—including electronics, PlayStation, movies, music and TV shows—plus find support for your Sony products. Get them the perfect gift using our holiday gift guide. Black bars appear on the top, bottom, and sides of the picture, My TV has lines on the screen, blurred picture, double images, or odd colors. Support by Sony (application mobile) Ne manquez plus jamais une mise à jour ! October 12, 2011 . Camera Sony World Photography Awards is the world's leading competition supporting undiscovered talents to take the next step in their career Animation Sword Art Online Synthesis -The Period of Alicization Project- to be launched in virtual world by Aniplex, one of the proud members of Sony Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Hulu Service to end on Blu-ray Disc Players beginning August 2019 What is the Wi-Fi Direct feature of my TV? Termination of PlayStation Now Service Availability, Termination of PlayStation Video Service Availability, Discontinuation of Video & TV SideView Functions. The following information outlines our basic repair procedures. If purchased from a dealer, please include a copy of your dated sales invoice. As of July 2017 Sony will no longer support dash and functionality will end. LMD-X3200MD Ultra HD surgical monitor. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. © 2004 - 2020 Sony of Canada Ltd. - Terms and Conditions of Website Use. How do I install, launch, or uninstall (remove) apps on an Android TV? All Downloads Manuals Questions & Answers. To subscribe, please download and complete the Technical bulletin subscription order form. Classes feature a balance of presentation and hands-on experience. PROService@sony.ca. Sony Support on YouTube. Service et Support. For additional information, please contact Technical Information Services at 408-352-4500, or email bssc.tis@sony.com. Ordinateurs et Périphériques Téléviseurs Appareils Photo Numériques et Caméscopes Lecteurs de musique numérique Autres Produits Programme de service étendu Sony Care État de Réparation des Produits Grand Public PROService@sony.ca Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Our primary goal is to get your unit repaired and returned to you in an efficient manner. Technical bulletins are available on a subscription basis online. Product Advisory . Sony is committed to continually improving our environmental footprint throughout the lifecycle of our products and services. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Support by Sony (application mobile) Ne manquez plus jamais une mise à jour ! Sony Pictures The hub for your favourite movies and TV shows. IMPORTANT NOTICE. TV FAQ - Connect to the Internet and other devices. LCD TVs (Android) LCD TVs (Android) Search. If you purchased the unit directly from Sony, this information is already on file in the system. Sony Music Classic artists to today’s stars, local and global. Suite 700, Toronto, ON M2J 5B5 Trouvez des informations et recevez des notifications instantanées à propos de votre produit. Service et Support. Your registered products in one place . To get the full experience on Sony.com, please change your settings to allow JavaScript. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. We're sorry. Sony news in your inbox. Where is the model name located on my product, Termination of the Facebook App on Certain Televisions, Termination of the YouTube App on Certain Televisions and Video Products, End of support notification for products using the Windows 7 operating system. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO … To schedule service, find and purchase parts, view operations manuals, get the latest software and firmware, or register your warranty, visit  ServicesPLUS. Sponsor: Sony Electronics Inc.,16535 Via Esprillo, San Diego, CA 92127 Register for your chance to win a $1,000 Visa® Prepaid Card . The LED light blinks/flashes, or lights up in different colors on the TV, My TV has no picture, no power, or the LED light blinks/flashes red, My Android TV continuously restarts after a firmware update, How to Initialize the Touchpad Remote Control, Using the Touchpad Remote Control with Your Android TV. Can I operate the TV without the supplied remote? How much space is needed around the TV to ensure proper ventilation? Simply complete the information below * All fields are required. Product updates by email. Service Agreements -Purchase or Register your Sony Extended Warranty or SupportNET agreement. Sony Pictures The hub for your favourite movies and TV shows. Product updates by email. Voir Nos Sites. Product support & customer relations. It looks like JavaScript is disabled in your browser. Be among the first to get the latest Voice: 450-973-6030 We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. 2235 Sheppard Avenue East Technical bulletin subscription order form. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Sony Regional Service Centre, Ontario Our service centers and field service engineers offer responsive repair and maintenance services. Sony is committed to continually improving our environmental footprint throughout the lifecycle of our products and services. How do I set up an Android TV for the first time? Trouvez des informations et recevez des notifications instantanées à propos de votre produit. Work Remotely With Sony Professional Solutions. If you have a repair in process, please contact your servicer for assistance. Laval, QC H7P 5Z7 ; Sony Pictures The hub for your favourite movies and TV shows. To schedule your unit for repair, complete a depot or field service request form. Use this manual if you encounter any problems, or have any questions about your device. complete a depot or field service request form. This site uses Cookies to improve your online experience. What Android TV apps are available and how to install or uninstall the apps? We apologize for any inconvenience and thank you for … Support / Contact Us Your inquiry and feedback is always appreciated. REGISTER A NEW PRODUCT. Welcome to Sony Canada / Bienvenue à Sony Canada. Trouver un magasin Recherche. Easier access to support content . Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. Black bars are displayed on the top and bottom of the TV screen or the picture appears cut off. Perform a software update on an Android TV. A proof of purchase is required to complete a repair under warranty. Notice for Sony BRAVIA LCD HDTV End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Connect your LCD TV to a network using a wireless (Wi-Fi) connection, Using the WPS (Push Button) feature to connect to a wireless network, Wireless signal drops or loses internet connection. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Important Notification About Battery Pack VGP-BPS26 in VAIO Personal Computers. Recommended viewing distance for watching TV. Computers & Peripherals Televisions Cameras & Camcorders Digital Music Players Other Products Sony Care Extended Service Plan Consumer Product Repair Status » Online Support. Termination of the Facebook App on Certain Televisions. Online Support. As of July 2017 Sony will no longer support dash and functionality will end. Sony Support Televisions & Projectors. Sony Music Classic artists to today’s stars, local and global. Get answers to the most frequently asked questions about Sony products. Medical Product Support Warranty and support options for medical products and healthcare solutions. Professional Services and Support - Sony Pro. ; Sony Music Classic artists to today’s stars, local and global. Simply complete the information below * All fields are required. Our site is not optimized for your current browser. Display the screen of other devices on the TV using wireless connection, The Screen mirroring function doesn't work. We're here to support you while you continue to work remotely, and as you prepare to return to work safely. Cookies for Sony Website. Sony Music Classic artists to today’s stars, local and global. Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com. No Sound When a Blu-ray Disc Player Is Connected to the TV, TV is not working properly after an Android update, Software Update Doesn't Complete Using the TV Menu, Android TV: Problem Diagnosis and TV Information Tool, All Mobile, Tablets & Smart Devices products. Support Bulletin FAQ Manuals. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Product Repair. General information about connecting a TV to a computer for use as a monitor. KDL-V26XBR1, KDL-V32XBR1, KDL-V40XBR1, KDF-E42A10 and KDF-E50A10 Software Update. An R.A. (Return Authorization) number is not required to send your unit to us. 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